At ImageFIRST, a provider of healthcare laundry services in Memphis, TN, and other locations throughout the country, we take pride in our Values both in and out of the work environment. We strive to be respectful, remarkable, safe, and honest everywhere we go. Whether we’re in the office, at a medical facility, or walking down the street on the way home, we bring our Values with us.
Blog - Tennessee
It’s a common misconception that a patient’s experience in a medical facility is formed solely by their appointment. While care is an essential part of a customer’s perception, there are many other factors that influence their experience that a facility should consider. This can be done by constructing a “patient’s experience journey.”
ImageFIRST makes our associates a priority. We know that each person hired at ImageFIRST is a valuable asset to our team of dedicated healthcare laundry specialists. At ImageFIRST, we don’t just supply medical scrubs in Tennessee and take care of the laundering needs of thousands of medical facilities nationwide: We actively try to create a better patient experience for all patients using the health care system today.
Each year, we deliver more scrubs and uniforms in Tennessee (and, not to mention, the rest of the US and Puerto Rico) than the previous year. Each year, we see more smiles on the faces of the staff at the medical facilities we partner with. Each year, we raise the bar for what patients throughout the region can expect upon their next visit to a healthcare provider.
ImageFIRST’s healthcare linen and medical scrubs in Tennessee have provided thousands of healthcare professionals with reliable linen services. Anyone who has worked with our company will attest to our associates’ willingness to extend themselves above and beyond the expectations of their duties.
At ImageFIRST Tennessee, healthcare uniforms in Tennessee mean something more than the fabric they’re comprised of. Our line of patient gowns and healthcare linen achieve levels of comfort and greater patient satisfaction than previously thought possible. From October 30th to November 2nd, ImageFIRST will share at the MGMA Conference how they can guarantee to improve patient perception of a facility while managing costs through remarkable medical linen and rental laundry services.
In a recent write-up, our own South East Regional Vice President and National Service Director Jay Juffre explains the importance of ImageFIRST remaining a medical-only linen service provider. Juffre spoke to the importance of specialization not only in healthcare linen service, but also in healthcare facilities.
When a patient or fellow coworker thanks you for your service, how do you respond? Do you shrug off the gratitude because you felt that you were just doing your job, or do you accept it wholeheartedly with a genuine response?
Your response to someone’s gratefulness for your efforts can help to make a positive impression in the medical environment. As a laundry provider for the healthcare industry, we aim to generate a positive impact in our workplace, just like the medical facilities we partner with. But, we also strive to help make a positive impact for our customers as well. How? By being remarkable.
Your medical linens may be clean and sanitized, but how do they look? Sometimes, no matter how clean they may actually be, the appearance of the linens can have a negative impact on patient perception, especially if they lack in quality and color. While you already have much to worry about when it comes to making sure the linens are clean, sanitized and on the shelf when they are needed, how they appear is just as important for enhancing patient experience. Most patients want to be provided with white, bright linens that look crisp, clean and fresh - not ones that appear to look like fifty shades of gray!